Skip to main content

Install the USB 3 camera driver

Aim

To install the software that allows communication between your camera and the operating system of the computer with MediaRecorder.

Prerequisites

  • You have the Basler USB 3 camera. For the Logitech BRIO no driver installation is needed.
  • You have installed the USB 3 interface card.

See Install the USB 3 interface card

  • You carried out the prerequisite steps before installing MediaRecorder.

See The steps to install MediaRecorder in Installation

  • important  If you upgraded from a previous MediaRecorder version and had old drivers for the camera installed, you uninstalled them first.

To uninstall old drivers

  1. Open the Control Panel
  2. Choose Program and Features.
  3. Select Pylon Camera Software Suite and choose Uninstall.

Install the camera drivers for the Basler USB 3 camera

If you did not yet install MediaRecorder

  1. Insert the MediaRecorder installation USB stick into a USB port of the computer. Download the installation files from my.noldus.com, and extract the contents.
  2. Browse to the file MediaRecorder 6 Setup.exe and double-click it.
  3. In the Drivers and tools field, choose Basler USB Camera driver - pylon [version number].
  4. Click Next, accept the License Agreement and click Install.

If you already installed MediaRecorder

Follow the instructions in If you did not yet install MediaRecorder and choose Modify in the installation window. Select USB driver - pylon [version number] and click Update.

Alternatively:

  1. Insert the MediaRecorder installation USB stick into the computer.  Download the necessary files from my.noldus.nl and extract the contents. 
  2. Browse to Drivers\Basler\5.0.9.10388 7.1.0.25066
  3. Double-click the file Basler_pylon_5.Basler_pylon_5.0.9.10388.exe7.1.0.25066.exe.
  4. Agree to the terms in the License Agreement.
  5. In the Profiles window, choose Camera user and click Next.
  6. As camera type, choose USB and click Next.

    image.png

  7. Optionally, change the location where the camera drivers are stored and choose Next > Install.

To uninstall old drivers

  1. Open the Control Panel
  2. Choose Program and Features.
  3. Select the Basler camera driver and choose Uninstall.
Back to top